Contact
Get in touch with the RR Store team. We are available for questions, suggestions, complaints and partnerships.
Fast support via WhatsApp
Email and chat support
Discord community
Summary
About RR Store
RR Store is a digital platform specializing in game top-ups, gift cards and digital credits. We offer a fast, secure and reliable shopping experience, serving gamers across multiple platforms and regions.
Our Services
- Game top-ups via UID, ID-PASS and Weblink
- Gift cards and digital codes
- Internal credits (RR Coins)
- Partnership program for streamers and resellers
Support Channels
For formal inquiries, partnerships, LGPD requests and matters requiring documentation.
Discord
Official community — updates, promotions, community support and interaction with other gamers.
Support Chat
On the platform
Available for logged-in customers in the site's support area.
Business Hours
Our WhatsApp support is available every day, from 9:30 AM to 3:00 AM (Brasília time / BRT). Messages received outside these hours are answered as soon as support reopens.
Legal Information
- Trade Name: RR STORE SERVICOS DIGITAIS LTDA
- CNPJ (Brazilian Tax ID): 44.015.912/0001-02
- Digital company — no physical establishment. Online service only.
- Official email: rrstore@rrstore.pro
- Website: https://rrstore.pro
- Data Protection Officer (DPO): rrstore@rrstore.pro
Consumer Protection
If you cannot resolve your issue directly with us, you may contact consumer protection agencies:
- Your state's Procon
- Platform consumidor.gov.br